Privacy Policy

1. Information We Collect

1.1 Personal Information

When you place an order with Rimuve, we collect personal information that you voluntarily provide to us. This includes:

• Contact Information: Name, email address, phone number, and delivery address
• Payment Information: Credit card details, billing address, and transaction history
• Account Information: Username, password, and order preferences if you create an account
• Delivery Instructions: Special requests, gate codes, and delivery preferences

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

Rimuve uses the collected information for various purposes to provide and improve our pizza delivery services:

• Order Processing: To process and deliver your pizza orders accurately and efficiently
• Customer Service: To respond to your inquiries, resolve issues, and provide customer support
• Payment Processing: To process transactions securely and prevent fraudulent activities
• Marketing Communications: To send promotional offers, special deals, and updates about our services (with your consent)
• Service Improvement: To analyze user behavior and improve our website functionality and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders
• Delivery Partners: Your delivery address and contact information are shared with our delivery personnel to complete your order
• Legal Requirements: We may disclose information when required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

4. Data Security

Rimuve implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for all payment transactions and maintain secure servers to store your data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences, though disabling cookies may limit certain website functionalities.

6. Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct inaccurate information
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Opt-Out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a portable format

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

Rimuve reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order history and transaction records are typically maintained for accounting and legal purposes.