Terms and Conditions

Welcome to Rimuve pizza delivery service. By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

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1. Acceptance of Terms

By accessing and using the Rimuve website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Service Description

Rimuve provides online pizza ordering and delivery services. We strive to deliver fresh, high-quality pizzas to your specified location within our designated delivery zones. Our menu, prices, and delivery areas are subject to change without prior notice.

2.1 Delivery Areas

We deliver to specific geographic areas around our location. During the ordering process, you will be notified if your address falls outside our delivery zone. We reserve the right to refuse delivery to certain areas at our discretion.

3. Ordering and Payment

When you place an order through our website, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or payment authorization issues.

3.1 Payment Methods

We accept various payment methods including credit cards, debit cards, and online payment platforms. All payments must be completed at the time of ordering unless otherwise specified. You are responsible for ensuring that your payment information is accurate and current.

3.2 Pricing

All prices listed on our website are in US dollars and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If a product is listed at an incorrect price, we reserve the right to refuse or cancel orders placed for that product.

4. Delivery Terms

We aim to deliver your order within the estimated time frame provided during checkout. However, delivery times are estimates only and may vary due to factors beyond our control, including weather conditions, traffic, or high order volumes.

• Delivery Fees: Delivery charges apply to all orders and are calculated based on your delivery location
• Minimum Order: A minimum order value may be required for delivery service
• Contact Information: You must provide accurate contact information and delivery instructions
• Availability: Someone must be available to receive the order at the delivery address

5. Cancellations and Refunds

Order cancellations must be requested immediately after placing your order by contacting us at +1 323 548 9102. Once your order has been prepared or dispatched for delivery, cancellations may not be possible.

Refunds will be issued in the following circumstances:

1. Your order was not delivered
2. Your order was significantly delayed beyond the estimated delivery time
3. Your order was incorrect or damaged upon delivery
4. Quality issues with the food that are reported immediately upon delivery

6. Food Allergies and Dietary Restrictions

While we make every effort to accommodate dietary requirements and allergies, we cannot guarantee that our products are completely free from allergens. Our kitchen handles various ingredients including wheat, dairy, nuts, and other common allergens. If you have severe allergies, please contact us before ordering to discuss your specific needs.

7. Customer Conduct

You agree to treat our delivery personnel and customer service staff with respect and courtesy. We reserve the right to refuse service to customers who engage in abusive, threatening, or inappropriate behavior toward our staff.

8. Intellectual Property

All content on the Rimuve website, including text, graphics, logos, images, and software, is the property of Rimuve and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Limitation of Liability

Rimuve shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products. Our total liability shall not exceed the amount you paid for your order.

10. Privacy and Data Protection

We are committed to protecting your personal information. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our services, you consent to our data practices as described in our Privacy Policy.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in Los Angeles County, California.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Rimuve regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

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Thank you for choosing Rimuve. We look forward to serving you delicious pizza!